Ran into this one today… Client’s BlackBerry Professional server 1 user license and I had to remove the user from the configuration. After several minutes I attempted to add the user back in and was told that I was out of licenses. The status page showed that a total of one user(s) was configured, while the user page showed zero. I restarted all services and attempted a few other things before running into the following commands which worked immediately.
1. Open a command prompt on the BES/BPS database server and run
2. Next, enter the following commands one line at a time, pressing enter after each command:
select DisplayName from UserConfig
3. You should get a name(returned) by the database.
delete from UserConfig where DisplayName="name-to-remove"
You can now open or refresh the BlackBerry Manager and check the number of licensed users which will not be minus one.
Happy New Year! Just dropping a quick one in case anyone has run into this simple issue.
I recently installed Blackberry Professional Server / Blackberry Enterprise Server on a new system for a client of mine and everything went well but for one exception. Upon opening the Blackberry Manager and checking the status I noticed that the SRP Status was “Not Connected”. A quick check of my firewall showed blocked connections originating from the BPS/BES server on TCP port 3101. After creating an allow rule for that port outbound, I restarted the Blackberry services and everything is working properly.
Happy New Year TwentyTen!
How many times have you “forgotten” a root password? Or been given control of a server set up by someone else? Hey it happens.
CentOS Password Reset
At the GRUB Loader, select the installation to reset, press A to append and press ENTER.
You will be presented with a prompt that looks similar to this: grub append> ro root=LABEL=/
Press the SPACEBAR once and type the word single and press ENTER. This will boot to single-user-mode.
You will then get the shell prompt (hostname)#
Change the root password using the normal command: passwd root
Reboot and login. That’s all there is to it!