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Blackberry Professional SRP Status Not Connected

January 11th, 2010 Leave a comment Go to comments

Happy New Year! Just dropping a quick one in case anyone has run into this simple issue.

I recently installed Blackberry Professional Server / Blackberry Enterprise Server on a new system for a client of mine and everything went well but for one exception. Upon opening the Blackberry Manager and checking the status I noticed that the SRP Status was “Not Connected”. A quick check of my firewall showed blocked connections originating from the BPS/BES server on TCP port 3101. After creating an allow rule for that port outbound, I restarted the Blackberry services and everything is working properly.

–Himuraken

Categories: Hardware, Windows Tags: , , ,
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