Windows SBS 2003 License Wizard Won’t Open / Crashes

Ran in to this one recently. During a recent attempt to add additional CAL’s to one of my SBS 2003 boxes, the license wizard would just close, regardless of whether I was trying to add, backup, or transfer licenses. Here are the steps that I took to resolve the issue.

Step 1:

Make sure that the DLL is registered properly by running the following from the command line: regsvr32 “C:\Program Files\Windows for Small Business Server\Administration\wizchain.dll”. You should get a message stated the the DLL registered correctly. Try to use the license wizard again and proceed to step 2 if the issue persists.

Step 2:

Go to System Properties and then click on the Advanced tab. Next, click on Settings in the performance category. Now click on the Data Execution Prevention tab. Make sure that “Add License Wizard” is excluded from DEP. If the license wizard isn’t listed, you will have to add it manually. After this apply / save your changes and re-run the license wizard.

After performing the above steps I was able to successfully add and backup SBS CAL’s on my server. Another classic case of Windows protecting Windows from Windows… Umm, yea.


9 thoughts on “Windows SBS 2003 License Wizard Won’t Open / Crashes

  1. Tnx!!!

    A SBS-Server crashed last week and the additional licenses were lost… After adding the programs from C:\Program Files\Windows for Small Business Server\Licensing in the DEP exclusion list all worked again.

    Curious… Microsoft doesn’t trust it’s own programs… Treats it as potential virus… Maybe we should follow their example….

  2. This article just saved me from a solid beating at the hands of a client. Many thanks, the DEP exclusion did the trick nicely.

  3. DEP exclusion worked for me too, It’s the ACTIVATION.EXE that you need to exclude for anyone else having the issue. Many Thanks by the way.

  4. Thanks for the excellent solution! I was beating my head against a wall with this one. Total lifesaver.

Leave a Comment

16 + nineteen =